This year has been difficult for many of our commercial and residential members. We recognize that Dakota Electric Association is a critical service and that we play an important role as we keep the lights on for you, our members. We also recognize that many of our members may be experiencing financial difficulties during these unusual times.

To help members impacted by COVID-19, we’re working with those hardest hit to make special payment arrangements. In addition to members working closely with us, the Community Action Partnership of Scott, Carver and Dakota counties (CAP Agency) is a local nonprofit organization that works to stabilize individuals and families experiencing crisis. CAP Agency’s Energy Assistance Program (EAP) helps eligible households maintain affordable, continuous and safe home energy. Services include bill payment assistance, home energy crisis intervention, outreach, energy advocacy, information about utility consumer rights and referrals.

Households must apply by May 31, 2021, to receive assistance. Individuals must occupy the residence for which the energy assistance benefits are being applied and meet the household income guidelines. You can apply for this program if you are income eligible for energy assistance. To apply for the Energy Assistance Program, visit capagency.org or call 651- 322-3500 for an application.

The past few months have been difficult for many of our commercial and residential members. We recognize that Dakota Electric Association is a critical service and that we play an important role as we keep the lights on for you, our members. We also recognize that many of our members may be experiencing financial difficulties during these unusual times.

It is important that you reach out to us if you are unable to pay your bill. We will work with you to establish a payment plan for your account. Our Member Services staff is available Monday through Friday from 7 a.m. to 7 p.m. at 651-463-6212 or 1-800-874-3409 or email [email protected].